Philippines – Two Bureau of Immigration (BI) officers turned a routine night shift into a public spectacle at Ninoy Aquino International Airport (NAIA) Terminal 3, trading slaps and pulling each other’s hair in front of departing passengers.
According to a news report, the two female personnel clashed on the night of September 24, 2026, over a deeply personal matter that quickly boiled over.
What Set Off the Fight
Initial findings pointed to a simple conversation that went very wrong. One immigration officer reportedly told her colleague that her partner needed to start paying child support. That remark struck a nerve.
The exchange escalated fast:
- A quiet talk turned into a heated shouting match
- The argument spilled into a physical fight
- Both women pulled each other’s hair and traded slaps
- Stunned passengers looked on as the scene unfolded in the open
For overseas Filipino workers who pass through Terminal 3 on nearly every homecoming and departure, the setting hits close to home.
Airport Officials React
NAIA General Manager Eric Ines did not hold back when describing the incident, calling it both painful and shameful.
“Nakakalungkot ang insidente na ito at nakakahiya. Sana kung may personal silang problema ay pag-usapan nila nang tahimik at hindi sa harapan ng mga pasahero na umaalis gamit ang paliparan,” Ines said.
(This is a sad and embarrassing incident. If they had a personal problem, they should have settled it quietly and not in front of passengers leaving through the airport.)
Ines said he would ask BI Commissioner Joel Anthony Viado to launch a separate investigation into the matter.
Consequences for the Officers
Airport management moved quickly to hold the two accountable. So far, the actions taken include:
- Both officers relieved from their posts pending investigation
- A recommendation from Ines to cancel their airport access passes
These steps signal that authorities want to send a clear message about conduct inside one of the country’s busiest travel gateways.
What Happens Next
As of this writing, Commissioner Viado has yet to release an official statement on the incident. The results of the separate probe he has been asked to conduct could determine whether the two officers face further penalties.
For Filipinos abroad who rely on smooth, professional service at NAIA, the case is a reminder of the standards expected from those stationed at our airports. We will share updates as official word comes through.