Department of Labor and Employment (DOLE): What You Need to Know

The Department of Labor and Employment (DOLE) is the government agency responsible for ensuring that all Filipino workers are treated fairly. Established in 1978, DOLE’s mission is ‘to promote industry, ensure no work shall be done in vain, prevent industrial injuries/illnesses/deaths, guarantee the security of tenure of workers, obtain better terms and conditions of work, and to pursue full employment and human development.

If you’re a Filipino working either in the Philippines or abroad, this is one of the government agencies that you should know about. Because in one way or another, you will be required to avail of their services to ensure fair treatment, security, and good work condition in your workplace. Read the rest of this guide to learn more about this government agency.

DOLE: What You Need to Know

What is the Meaning of DOLE?

The Department of Labor and Employment is referred to by its abbreviation, which is DOLE.

What is the Purpose of DOLE?

It is the mission of the Department of Labor and Employment (DOLE) to create an environment in which social justice may be advanced and worker rights can be safeguarded. By enacting policies and programmes that encourage full employment, strengthen worker rights, and set fair labour standards, it seeks to raise the standard of living for all Filipinos and so improve the quality of life for all Filipinos.

In order to ensure that the rights of migrant workers are protected, the Department of Labor and Employment (DOLE) has established a number of entities that are tasked with providing migrant employees with the required protection services. The Overseas Workers Welfare Administration (OWWA) and the Philippine Overseas Labor Offices (POLO) are two examples of this (OWWA).

Functions and Responsibilities

The protection and promotion of the rights and welfare of workers in the Philippines falls under the purview of the Department of Labor and Employment, also known as the DOLE. It is also responsible for ensuring that employment opportunities are made available to all Filipinos, as well as for offering aid to individuals who are either unemployed or working in jobs that are below their qualifications.

As a government agency, DOLE’s functions and responsibilities include:

  • Promoting the welfare of workers by enforcing labor laws.
  • Coordinating the implementation of programs and services that promote the welfare of workers.
  • Leading the formulation and enforcement of policies on labor standards as well as skill development, employment creation, occupational safety and health.

8 Agendas of DOLE

On its website, this federal institution lists eight agendas:

Agenda 1: Continuously enhance and transform DOLE into an efficient, responsive, purposeful, and accountable institution.

Agenda 2: Address the persistent problems of unemployment and underemployment.

Agenda 3: Ensure full respect of labor standards and the fundamental principles and rights at work.

Agenda 4: Continuously strengthen the protection and security of our overseas Filipino workers.

Agenda 5: Bring more focus and accessibility to workers’ protection and welfare programs.

Agenda 6: Achieve a sound, dynamic, and stable industrial peace with free and demographic participation of workers and employers in policy and decision-making processes affecting them.

Agenda 7: Have a labor dispute resolution system that ensures just, simplified and expeditious resolution of all labor disputes.

Agenda 8: Have a responsive, enabling, and equitable labor policies, laws, and regulations.

List of Programs and Services

A government organisation known as the Department of Labor and Employment (DOLE) is tasked with the responsibility of ensuring that Filipino employees are protected and have access to a variety of benefits and programmes.

Workers and their families can benefit from the Department of Labor and Employment’s (DOLE) many programmes and services, including those that offer employment opportunities, job placement aid, skill training, and financial assistance. In addition to this, it serves to control the labour market and foster positive connections between workers and management.

The Department of Labor and Employment (DOLE) is able to assist individuals who are currently without jobs by providing them with numerous programmes. The organisation is able to provide students with the abilities and information required to be successful in the occupations that they have selected by providing them with evaluation methodologies, statistics on the labour market, and training requirements.

Workers can benefit from regular training as well as specialised courses that are meant to increase their skills in addition to the normal training that they receive. These include classes in topics such as newly developed technologies and improved approaches to performing their duties.

The Department of Labor and Employment (DOL) provides help to employees, employers, job seekers, and other stakeholders through a wide variety of programmes and services. These are the following:

DOLE Employment Facilitation Program

The Employment Facilitation Program, which is run by the Department of Labor and Employment (DOLE), is a nationwide initiative that assists individuals in the Philippines in finding work. The programme provides job seekers with access to information about the labour market, aid with job placement, and training in a variety of skills, which in turn assists them in their search for employment.

Employers receive assistance from the programme in multiple ways, including being connected with qualified individuals and receiving information on trends in the labour market.

Youth Employability

In the Philippines, the Department of Labor and Employment (DOLE) has been putting in a lot of effort to increase the employability of young people. In light of this, the department has developed a number of programmes and initiatives in order to assist young people in finding job that is suitable for them.

The Department of Labor and Employment’s Youth Employability Program (DYEP) is one of these. Out-of-school children and graduates who are currently without jobs are eligible to participate in the DYEP, which is an all-encompassing programme that offers options for training, emergency employment, and entrepreneurial endeavours.

Job Search Assistance

If you are in need of employment, the Department of Labor and Employment (DOLE) is a resource that can help you in your hunt for employment. Help with creating resumes, job search workshops, and connections to vacant positions are some of the services that the Department of Labor and Employment (DOLE) offers to people who are looking for work.

The Department of Labor and Employment (DOLE) also keeps a database of job opportunities, which can be searched according to occupation, industry, or area.

Employment Preservation and Regulation Program

The Philippine government’s Department of Labor and Job (DOLE) has a legal obligation to protect and expand employment opportunities in the country. In order to accomplish this goal, it has established the Employment Preservation and Regulation Program (EPRP).

The Employee Protection and Welfare Promotion Program (EPRP) is a collection of laws and programmes designed to safeguard the rights of workers and improve their overall well-being. In addition to this, it tries to guarantee that employees will have access to and be able to maintain occupations that are respectable and secure.

The Employment Practices Reform Program (ERPRP) is comprised of four essential aspects:
(1) the creation and advocacy of policies;
(2) labour inspection and enforcement;
(3) voluntary compliance and self-regulation; and
(4) the resolution of disputes.

The component that focuses on policy creation and lobbying guarantees that the Department of Labor and Employment’s policies are adaptable to the shifting requirements of the labour market. The component under “Labor Inspection and Enforcement” is in charge of ensuring that employers are adhering to all applicable labour laws and regulations.

Employers are encouraged to voluntarily comply with labour regulations through the use of the component known as voluntary compliance and self-regulation. The component known as dispute resolution offers a process for settling disagreements that may arise between employees and their employers.

The EPRP is carried out by the regional and field offices that make up the Department of Labor and Employment. These offices offer assistance to employees as well as employers during the process of putting the EPRP into action.

Labor Laws Compliance

In the Philippines, the Department of Labor and Employment (DOLE) is responsible for enforcing labor laws and ensuring that businesses comply with them. These laws protect the rights of workers, including their right to fair wages and safe working conditions. businesses that do not comply with these laws can be fined or even shut down.

The DOLE is committed to ensuring that all workers in the Philippines are treated fairly and have the same rights and protections. All businesses must comply with the labor laws set forth by the DOLE, and those who do not can face serious consequences.

These laws exist to protect workers from exploitation and to ensure that they are paid fairly and given safe working conditions. By complying with the DOLE’s labor laws, businesses can help create a fairer and more just society for all.

Tripartism and Social Dialogue

As a part of its efforts to maintain peace and industrial harmony across the nation, the Department of Labor and Employment (DOLE) has been emphasizing the importance of tripartism and social discourse in recent years.

Participation in the formulation of public policy and business decisions by representatives of all three levels of an organization is known as tripartism. It is a tool for improving understanding and collaboration among the three groups that make up the community.

On the other side, social dialogue refers to the process of discussion and negotiation that takes place between workers and their employers. It is a method for settling disagreements and conflicts that does not involve resorting to physical violence or any other form of disruptive behaviour.

Workers Organizations Development and Empowerment

Since it was first established in 1935, the Department of Labor and Employment in the Philippines (abbreviated as DOLE) has been in the forefront of efforts to protect workers’ rights. Over the course of its existence, the department has made significant contributions over the years to the growth and empowerment of workers groups around the nation.

Workers have been assisted in gaining access to necessary resources and support by the Department of Labor and Employment (DOLE) through its myriad of programmes and initiatives, which has in turn enabled them to effectively advocate for their rights and interests.

In recent years, the department has been very active in promoting the rights of employees in the informal economy. This work has received widespread attention. As a direct result of the Department of Labor and Employment’s efforts, workers’ organisations in the Philippines are now more powerful than they have ever been and more capable than ever of fighting for the rights and welfare of workers across the country.

Case management

In the Philippines, the protection of workers’ rights is the responsibility of the Department of Labor and Employment (DOLE). The provision of case management services to employees who have sustained injuries on the job is one of the organization’s primary roles. Workers who have been injured on the job are eligible for financial support and other services from the Department of Labor and Employment (DOLE), which will assist them in recovering from their injuries and returning to work.

Workers Protection and Welfare Program

It is the responsibility of the Department of Labor and Employment (DOLE) in the Philippines to ensure the health and safety of the country’s workforce. The department has implemented a variety of different programmes to safeguard employees and look out for their well-being. One programme that fits this description is called the Workers’ Protection and Welfare Program.

The Workers Protection and Welfare Program is a comprehensive programme that provides financial support and other benefits not just to workers but also to their families in the event that a worker becomes ill or injured on the job. Additionally, the programme offers death payments to the families of workers who pass away due to the effects of their employment.

Livelihood and Emergency Employment

The Department of Labor and Jobs (DOLE) in the Philippines runs a programme called the Livelihood and Emergency Employment Program, which assists individuals in finding employment. A great number of people in the Philippines have been able to get back on their feet and begin earning a living again thanks to the programme.

Those who are unemployed, underemployed, or who have lost their jobs as a result of natural catastrophes are eligible to participate in the programme, which offers temporary employment opportunities. People who have fallen on hard times can get back on their feet with the assistance of this programme, which gives them the opportunity to work and a reliable source of income.

Those in need of work possibilities are given access to those opportunities through the programme, which contributes further to the development of the town.

Welfare Services

The Department of Labor and Employment (DOLE) is responsible for providing welfare services to the unemployed, underemployed, and marginalized workers in the Philippines. Among its programs are the following: the Self-Employment Assistance-Kaunlaran (SEA-K) Program, the Special Program for the Employment of Students (SPES), the JobStart Philippines Program, and the Abot Kamay ang Pagtuturo sa Industriya (AKAP) Program.

Reintegration Services for Overseas Filipino Workers

DOLE Philippines provides a wide variety of programs to assist returning overseas Filipino workers (OFWs) in readjusting to life in their home country and becoming productive members of society. These services include support with financial matters, placement in suitable employment, and counselling.

In addition, Dole Philippines provides opportunities for overseas Filipino workers (OFWs) to participate in skill-building programmes that can assist them in securing employment once they return to the Philippines.

Verification of Overseas Employment Documents

The welfare of Filipino employees, both within the country and outside of it, is the responsibility of the Department of Labor and Employment (DOLE), which is an agency of the Philippine government. One of the things that it does is check the employment documents of Filipinos who are planning to find job outside of the country.

Importantly, the workers will need these documents in order to submit their request for an Overseas Employment Certificate (OEC) to the Philippine Overseas Employment Administration. This is a very significant development (POEA). The Overseas Employment Certificate is obligatory for all Filipino workers who will be sent to work in a foreign country.

The DOLE verification process is easy to understand and not complicated in any way. Nevertheless, there are a few things that workers need to keep in mind in order to guarantee that their documents will be checked and validated in the correct manner.

Emergency Repatriation Program

The Emergency Repatriation Program was established by the Department of Labor and Employment (DOLE) as part of an initiative to assist workers who have been adversely impacted by the COVID-19 outbreak (ERP).

Workers who have been laid off or whose employment has been negatively affected by the pandemic will be provided with financial help for their repatriation back to the Philippines as part of the ERP. This assistance will cover the cost of their travel.

Other Programs

  • DOLE-OJT (OJT) Program – Offers customized training programs in selected companies/establishments. This includes training on technical skills and soft skills as well as professional development opportunities such as seminars and conferences.
  • DOLE-PESO (PESO) Program – Provides micro entrepreneurs with access to financing through its business development facilities like the PESO Loan Guarantee Program which aims to improve access to financial assistance for micro enterprises; the PESO Equity Capital Fund for Small Enterprise Development which provides equity capital for small enterprises; the PESO Micro Venture Capital Trust Fund which leverages on public funds plus private sector investments to promote sustainable growth among micro entrepreneurs; among others.
  • DOLE-VETRO Project – The VETRO Project is a livelihood assistance program under DOLE’s Technical Education Skills Development Authority (TESDA). It aims to provide employment opportunities or self-employment ventures for qualified out-of-school youth aged 15 years old but below 25 years old who have completed their basic education by providing them with short vocational courses sponsored by local government units or non-government organizations (NGOs).

The Department of Labor and Employment has many functions that fall under labor and employment to help protect workers’ rights

The Department of Labor and Employment (DOLE) is the primary agency of the national government responsible for the formulation and implementation of policies, laws and regulations affecting labor, employment, overseas Filipino workers, and the unemployed. It also aims to promote social justice by improving opportunities that will enhance the welfare of workers in their jobs.

The department was created through Executive Order No. 109 on May 24th 1963 as part of President Diosdado Macapagal’s efforts to make it easier for Filipinos to find work overseas by establishing an agency which could help them deal with foreign employers more effectively.

The DOLE works closely with other government agencies like Department of Justice (DOJ) when it comes to cases involving labor disputes or illegal termination from companies that are not complying with existing labor laws such as giving salary increases every year based on inflation rates set by National Economic Development Authority (NEDA).

It also uses several mechanisms like case adjudication boards which have members who represent management sectors while employees have their own representatives who would evaluate certain issues before making decisions regarding cases brought before them or resolving disputes between workers vs companies over unpaid salaries/benefits owed by employers etc…

Frequently Asked Questions

Please check out these common questions people ask about the DOLE labor office:

1. What kind of benefits does the Department of Labor and Employment offer?

The department offers several benefits for workers, including:

  • Employment Compensation Fund (ECF). This fund provides compensation for employees who have been injured on the job or who have suffered from an occupational disease. If you qualify for ECF benefits, you will receive a monthly payment based on your salary and how long you have worked for your employer. The amount you receive will depend on how much time passes between when they file their claim and when they become eligible to receive benefits.
  • Social Security System (SSS). All Filipino workers are required to contribute to SSS, which provides them with savings upon retirement. Employees pay 11% of their monthly income into SSS while employers contribute an additional 4%. If you choose not to participate in SSS, then it is important that you set aside enough money for retirement on your own because there are no other options available in the Philippines.

2. What kind of support does the Department of Labor and Employment provide?

The DOLE can help you in the following areas:

  • Information about the labor market, such as employment trends, labor force statistics, and how to match your skills with job vacancies.
  • Job matching services, including career counseling, resume reviews, and job search workshops.
  • Training opportunities for workers who want to upgrade their skills or get certified in a particular profession.
  • Assistance in finding a job through our many partnerships with local government units (LGUs), private organizations, educational institutions, and other government agencies.

3. What kind of job opportunities are there in the Department of Labor and Employment?

The Department of Labor and Employment (DOLE) is one of the fastest growing departments in the Philippines. It provides a wide range of opportunities for working professionals, from top government officials to entry-level employees.

What are the requirements for applying for DOLE jobs?

Applicants need to be at least 18 years old with at least a high school diploma or its equivalent. They must also be able to communicate well in English, Filipino and any other local language.

How many positions are available for new graduates?

There are several entry-level positions available for new graduates who have not yet passed their board exams. However, those who wish to pursue careers in this field should consider taking up Bachelor’s degrees or Master’s degrees first before applying. This will allow them more time to develop their skills while they learn on the job.

4. Who can be a partner with the Department of Labor and Employment?

The DOLE is open to partnerships with private organizations, local government units, and other agencies in order to achieve its goal of improving the welfare of Filipino workers. These partnerships may take the form of joint projects, memoranda of understanding (MOU), memorandum circulars, or letters of agreement.

5. What kind of training does the Department of Labor and Employment offer?

The Philippine Overseas Employment Administration (POEA) is the government agency that regulates overseas employment. The POEA provides pre-departure orientation seminars, including those on health and safety, security, and labor laws in destination countries. It also conducts training programs for licensed recruitment agencies to ensure quality service delivery to OFWs.

Video: DOLE Educational Videos

The Department of Labor and Employment (DOLE) has recently released a series of educational videos aimed at helping workers understand their rights and responsibilities under the law. The videos cover a range of topics, from workplace safety to discrimination and harassment.


The DOLE videos are a welcome addition to the tools available to workers, and they provide valuable information in an accessible format. The videos are an important step in ensuring that workers are aware of their rights and can exercise them effectively.

Final Thoughts

The Department of Labor and Employment (DOLE) is the national government agency charged with protecting the interests and rights of workers. As such, they ensure that employers provide their workers with a safe and healthy workplace. T

hey do this by providing education programs to employers, monitoring employer compliance with industry standards, conducting inspections when necessary, and more. To help employees, DOLE organizes free services for them. These include job placement, training workshops, and seminars on legal issues affecting both employees and employers.

READ NEXT: List of DOLE Regional and Field Offices in the Philippines

Contact Information

Address: Department of Labor and Employment (DOLE) Building, Muralla Wing cor. General Luna St., Intramuros, Manila, 1002, Philippines
Office Hours: Monday – Friday: 8:00 am – 5:00 pm (except holidays)
Telephone Number: 0285273559
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