NBI Hit Status: What to do if You Get a Hit on NBI Clearance

Have you ever applied for an NBI clearance from NBI (National Bureau of Investigation) and been tagged with a “hit” status? If so, you’re not alone. Many individuals have found themselves in this situation, unsure what to do next. The NBI Hit Status can be a frustrating and confusing experience, but fear not; there are ways to get around it.

Also Read: How to Become an OFW and Work Abroad

In this guide, we’ll explore everything you need to know about NBI clearance with a Hit Status and provide valuable insights on what to do if you are in this situation. So, whether you’re a first-time applicant or a returning one, get ready to learn about it and how to navigate it like a pro.

NBI Hit Status: What to do if You Get a Hit on NBI Clearance

NBI Clearance is a crucial document that holds significant importance in the Philippines. It is a government-issued identification certificate, proving that an individual has no criminal record or pending criminal cases. Obtaining an NBI Clearance is mandatory for many purposes, such as employment, overseas travel, visa applications, and even as a requirement for opening a bank account.

It verifies that the person is of good character and is safe to be employed, trusted, and interacted with in the community. With the rise in criminal activity and identity theft cases, an NBI Clearance is more important than ever to ensure the safety and security of individuals, organizations, and the country as a whole.

So, what if I get a “HIT” status?

When applying for an NBI Clearance, the bureau conducts a comprehensive background check verifying your personal information and criminal records through various agencies nationwide.

For OFWs, an NBI Clearance is necessary for many purposes, such as obtaining a job overseas, securing a work visa, or even opening a bank account. Sometimes, an OFW may encounter an NBI HIT, which can cause significant delays and complications in the application process.

For instance, an OFW may have the same name as someone with a criminal record, or their data may have been inaccurately recorded, leading to a mismatch in the system. In such cases, the NBI specialists will hold up the clearance process for five to ten working days to review and verify the information thoroughly, ensuring that the applicant is not mistaken for someone else with a criminal record.

It is crucial for OFWs to understand the importance of an NBI clearance and take the necessary steps to avoid any potential issues during the application process.

I’m not a criminal, but why do I have a hit with the NBI?

It’s important to note that even if you’re an OFW, you can still get a HIT on your NBI clearance without having any criminal record. This can happen because the NBI database contains information on more than 104 million Filipinos, and someone with the same name as you may have been involved in criminal activities. For example, if your namesake allegedly committed a crime, it might raise a red flag, causing a HIT status to appear when you apply for an NBI clearance.

In such cases, it is the responsibility of the NBI to conduct a thorough background check and confirm whether you are the same person involved in the crime or not. If the NBI determines that you have no criminal record and are not involved in any criminal activities, the process will continue as normal, and you will receive your NBI clearance without any issues.

Okay, then, what steps should I take to resolve this?

If you have received a “HIT” status on your NBI Clearance, don’t worry! You can still clear it by following these five steps:

STEP 1: Attend your appointment at the NBI Clearance Branch.

The initial step in clearing your NBI Clearance is to arrive at the designated appointment date as indicated on your appointment receipt. Ensure you bring at least two valid identification documents and dress appropriately in formal attire – avoid wearing slippers, shorts, or sandals. If you have a decided criminal case, bring original and photocopies of relevant documents.

STEP 2: Undergo a Quality Control Interview.

After the appointment, you will undergo a Quality Control Interview where the NBI Clearance Personnel will ask for your personal information such as name, address, and pending criminal cases.

This interview aims to verify your personal information and clarify any discrepancies that may have caused the HIT status. It’s crucial to be honest and straightforward during the interview.

STEP 3: Fill out the Affidavit of Denial.

After completing the Quality Control Interview stage, you will receive an Affidavit of Denial. Fill out the form while waiting for the NBI Clearance personnel to receive your completed document.

If a criminal case is filed against you with the same name, it is advisable to file an affidavit of denial. This document will prove that you are not the person involved in the case.

STEP 4: Take an Oath.

After completing the necessary steps to clear the “HIT” status on your NBI clearance, you will need to take an oath in front of a resident lawyer. During this process, you will be asked to confirm your personal information, and it’s essential to answer truthfully. The lawyer will then notarize your document, and you will be informed of the time when your NBI Clearance will be released.

Some unique cases require taking an oath before the NBI Clearance can be released. For example, OFWs are often asked to take an oath as a requirement to renew or process their clearance. The oath-taking process can vary depending on the embassy or consular office where the OFW is located.

By following these five steps, you can clear the HIT status on your NBI Clearance, ensuring that you have a valid and up-to-date government-issued identification certificate.

STEP 5: Print and Release.

After undergoing the Quality Control Interview, proceed to the Printing and Releasing area to get your NBI Clearance. However, if you have a pending case, you will be directed to the court of origin to acquire a Court Decision or Disposition Clearance. Your NBI Clearance cannot be processed without either of these two documents.

Tips to Prepare for The Quality Control Interview

If you have a pending criminal case and need to clear your NBI record, there is no need to worry. The NBI officials do not have the power to jail people, and instead, they will arrange an interview with you to explain your situation. To ensure that the interview goes smoothly, here are some tips to keep in mind:

  1. Dress formally to create a good first impression and build trust. Avoid extreme or casual outfits, which may lead to mild or extreme prejudice.
  2. Arrive on time at the designated location, which is usually written on your receipt.
  3. Bring original and photocopies of all documents proving the absolution of the court case.
  4. Present the official receipt and the print-out of the clearance form obtained through online registration.
  5. Carry two government-issued national identity cards to identify yourself during the interview.

By following these guidelines, you can help to make a positive impression during your interview and clear your NBI record. Remember to be honest and transparent in your explanation and provide all the necessary information to avoid delays in your application. Also, relax! This will ensure that you can carefully and honestly answer the questions that are asked of you.

What if I can’t claim the NBI clearance in person?

If you can’t claim your NBI Clearance in person, you can authorize someone else to do it for you. Here’s how to write an authorization letter:

  1. Begin with the date, followed by your full name, address, and contact details.
  2. State that you are authorizing another person to claim your NBI Clearance on your behalf. Provide the name of the authorized person and their relationship to you.
  3. Include key information about yourself, such as your date of birth, age, gender, and contact numbers. This will help ensure that the authorized person can easily verify your identity when claiming your NBI Clearance.
  4. Sign the letter, and have the authorized person sign it as well to acknowledge their acceptance of the responsibility.
  5. If possible, print the letter on paper to ensure its formality and legibility.

Here’s a sample authorization letter you may download here and fill out with your relevant details.


After clicking the link, you will be directed to a Google Doc file that you need to download first in order to edit and print to claim your NBI clearance. Make sure to fill in the necessary information enclosed in [bars] or as requested, such as in the bulleted list. Review all the information provided and make sure it is accurate.

Video: NBI Clearance Hit Status at Online Renewal: Ano ang Proseso na Dapat Malaman | Huntahang Ligal

The video from the UNTV News and Rescue YouTube channel features an interview with Mr. Marlou Baltazar, the chief of the Information Communications Technology Division of the National Bureau of Investigation (NBI). In the interview, Mr. Baltazar discusses what individuals should do if they receive a “hit” status on their NBI Clearance, including the steps they need to take to clear the status. Additionally, he talks about the online renewal process that has been implemented by the NBI, providing details on how to use the system and what to expect when renewing online. The video is a helpful resource for anyone who needs to renew or obtain an NBI Clearance, especially those who have encountered issues with their clearance status.

Frequently Asked Questions

1. What is an NBI Clearance HIT status?

A HIT status on your NBI Clearance means that the NBI’s system has flagged your application for further verification. It could be due to a possible criminal record or other issues with your personal information.

2. What should I do if I get a HIT status on my NBI Clearance?

If you get a HIT status on your NBI Clearance, you need to visit the NBI Clearance Branch on the scheduled appointment date and undergo a Quality Control Interview (QCI). This interview aims to verify your personal information and clarify any discrepancies that may have caused the HIT status.

3. Can I bring someone with me to the QCI interview?

No, you cannot bring anyone with you to the QCI interview. You must attend the interview alone and cannot delegate someone else to represent you.

4. What documents should I bring to the NBI Clearance Branch for the QCI interview?

You should bring your original and photocopy of a valid government-issued ID (such as a passport or driver’s license) and a printed copy of your NBI Clearance application form.

5. What if I don’t attend the QCI interview?

If you don’t attend the QCI interview, your NBI Clearance application will be forfeited, and you’ll need to apply again.

6. What if a criminal case is filed against me with the same name?

If a criminal case is filed against you with the same name, it is advisable to file an Affidavit of Denial. This document will prove that you are not the person involved in the case.

7. Can I authorize someone else to claim my NBI Clearance if I can’t do it in person?

Yes, you can authorize someone else to claim your NBI Clearance on your behalf. You need to write an authorization letter that includes your name, the authorized person’s name, key information about you (such as your DOB and address), and your signatures.

8. Can I renew my NBI Clearance online if I have a HIT status?

You cannot renew your NBI Clearance online if you have a HIT status. You need to visit the NBI Clearance Branch for the QCI interview and follow the steps to clear the HIT status before you can renew your clearance.

Final Thoughts

The NBI clearance hit Status can be a challenging experience, but it doesn’t have to be a roadblock. By following the steps outlined in this guide, you’ll be able to easily navigate the process and obtain your NBI Clearance in no time. Whether it’s attending the Quality Control Interview, filling out the Affidavit of Denial, or authorizing someone to claim your clearance, solutions are available to help you clear the HIT status. So, don’t let the NBI Hit Status hold you back. Armed with this guide’s knowledge and insights, you can confidently apply for your NBI Clearance and overcome any challenges that may come your way.

READ NEXT: List of NBI Clearance Branches in the Philippines